Captain Shipping Protection Help Center
  • Cart page widget
  • About store theme compatibility
  • Shipping protection pricing
  • Checkout page widget
  • Auto-translation feature
  • Conversion Booster Toolkit
  • Hide shipping protection products from recommendations
  • Exclude shipping protection products from collection
  • Exclude widget in certain market
  • FAQs
  • Privacy Policy
Powered by GitBook
On this page
  • Overview
  • Percentage price method
  • Advanced setting for percentage-based shipping protection fee
  • Fixed price
  • Create custom tier pricing rules

Shipping protection pricing

PreviousAbout store theme compatibilityNextCheckout page widget

Last updated 1 month ago

Overview

Captain Insure allows you to set your shipping protection price with 2 methods: by fixed price or by percentage price based on the cart value.

Percentage price method

When the shipping protection widget is enabled, the app automatically creates a shipping protection product for you. The default pricing method is percentage pricing. Within the product details, you will find 100 SKUs. The first SKU, priced at 3.00*, represents the default fixed price, which you can modify under the fixed price method. In addition to the first variant for fixed pricing, the other 99 variants are for percentage pricing. These variants start from a minimum price of $1 and increase in increments of $1.01, with the maximum price capped at $99.98.

The widget calculates the estimated shipping protection price based on the total price of the items in the shopping cart or checkout page, using the percentage you set. It then selects the closest price variant upwards from the shipping protection product list.

For example, if the total price of the items in the shopping cart is $220 and the percentage you set is 2%, the calculated estimated price is $4.40. The two adjacent variants of the shipping protection product are $4.03 and $5.04, respectively. In this case, the final widget display price will be $5.04.

Advanced setting for percentage-based shipping protection fee

If you don't like the default variants, such as needing a minimum charge under the percentage method, you can modify the variants using advanced settings.

After clicking 'Advanced settings', you will see a popup that initially displays a minimum charge of $1 and an increment amount of $1.01, which corresponds to the default of 99 SKUs. You can change these values if needed. The minimum charge is the lowest fee you will charge your customers under the percentage method, regardless of the cart value. The increment amount represents the difference between two adjacent variants.

For example in the below case, If you set the minimum charge to be $3.99 and the increment amount to be $1. Variants used for percentage pricing would be $3.99, $4.99, $5.99...$101.99. If you set your shipping protection charged for 2% of the total cart value, when the cart value equals $50, the price will still be $3.99 since the calculated price is smaller than $3.99. When the cart value equals $500, the calculated price is $10. The two adjacent variants of the shipping protection product are $9.99 and $10.99 respectively. Then the final widget display and order checkout variant price will be $10.99.

Fixed price

If you prefer to set a single shipping protection fee, you can switch to the fixed-price method. A new shipping protection product will then be created. The price you set below will be the universal price applied to all carts and checkouts, regardless of the cart value, unless you have set other tier pricing rules

Create custom tier pricing rules

Under the fixed pricing method, you can also set fees based on cart value tiers by clicking 'Add custom rules' below the universal price. This allows you to charge different prices based on specific cart value ranges. For example, as shown in the image below, if the cart value is between $0 and $60, the shipping protection fee is $0. If the cart value is between $60 and $100, the fee is $0.99. If the cart value is between $100 and $10,000, the fee is $7.99. If the cart value does not match any custom rules, the universal price will be applied. If the cart value meets more than one rule, the higher shipping price will be applied.