# Privacy Policy

## Captain Shipping Protection Privacy Policy

#### 1. Introduction

Captain Shipping Protection (the "App") provides shipping protection services to merchants ("you") using Shopify-powered stores. This Privacy Policy explains how we collect, use, and protect personal information when you install or use the App.<br>

By using the App, you agree to the terms of this policy.

***

#### 2. Information We Collect

**A. From Shopify Merchants (You)**

When you install the App, we automatically access the following data from your Shopify account:

* Shopify store details (e.g., store name, domain, contact email).
* API permissions necessary for functionality:
  * write\_products, read\_products (to manage shipping protection rules).
  * write\_script\_tags, read\_script\_tags (to enable frontend features).

**B. From Your Customers**

We do not directly collect or store personal data about your store’s customers (e.g., names, addresses, payment details). Our service operates without accessing or processing sensitive customer information.

Exception: If your store shares customer data with us (e.g., for order processing), we will:

* Only collect the minimum required (e.g., order ID, shipping cost).
* Encrypt and anonymize data where possible.

**C. Technical Data**

We may log non-personal information for security and analytics:

* IP addresses, browser type, and time zone (aggregated and anonymized).
* Cookies (only for App functionality; no tracking for ads).

***

#### 3. How We Use Your Information

We use collected data solely to:

* Provide and maintain the App’s core features (e.g., shipping protection rules).
* Troubleshoot issues and improve performance.
* Communicate with you about updates or support requests.
* Comply with legal obligations (e.g., fraud prevention).

We do NOT:

* Sell or rent your data to third parties.
* Use data for advertising or unrelated marketing.

***

#### 4. Data Security

We implement industry-standard measures to protect your information:

* Encryption: All data transfers use HTTPS/TLS.
* Access controls: Limited to authorized personnel.
* Regular audits: To identify and address vulnerabilities.

Note: While we take reasonable steps, no system is 100% secure. You are responsible for securing your Shopify account (e.g., strong passwords).

***

#### 5. Data Retention & Deletion

* We retain merchant data only as long as the App is installed.
* To request deletion of your data, email [support@shipwill.org](https://mailto:support@shipwill.org/).

***

#### 6. Third-Party Services

The App integrates with:

* Shopify’s APIs (subject to [Shopify’s Privacy Policy](https://www.shopify.com/legal/privacy)).
* Payment processors (if applicable; transactions are handled by Shopify).

We do not share data with other third parties unless legally required.

***

#### 7. Changes to This Policy

We may update this policy periodically:

* Notified via email or App dashboard (for major changes).

***

#### 8. Contact Us

For questions, data requests, or compliance inquiries:

* Email: [support@shipwill.org](https://mailto:support@shipwill.org/)